Privacy Policy

Effective Date: 1 March 2026

Welcome to Casinoways. Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.casinoways.com, in accordance with the data protection laws applicable in the United Kingdom, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect and process the following data about you:

Personal Identification Information: name, date of birth, email address, postal address, phone number, and other similar contact data.
Account Information: username, password, transaction history, and account preferences.
Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Usage Data: information about how you use our website, products, and services.
Marketing and Communications Data: your preferences in receiving marketing from us and your communication preferences.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide, operate, and maintain our website and services.
To verify your identity and comply with legal and regulatory requirements.
To manage your account and provide customer support.
To process transactions and send related information, including confirmations and invoices.
To improve our website, products, and services.
To communicate with you, including sending promotional materials and updates (where you have consented to receive such communications).
To detect, prevent, and address technical issues and fraud.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent: where you have given clear consent for us to process your personal data for a specific purpose.
Contractual Necessity: where processing is necessary to perform a contract with you or take steps at your request before entering into a contract.
Legal Obligation: where we need to comply with a legal or regulatory obligation.
Legitimate Interests: where processing is necessary for our legitimate interests, provided your rights and freedoms do not override those interests.

4. Sharing Your Information

We do not sell your personal data. We may share your information with:

Service providers and partners who perform services on our behalf, such as payment processors, identity verification providers, and IT service providers.
Regulatory authorities, law enforcement, or other government agencies as required by law or to protect our rights.
Affiliated companies within our corporate group.

All third parties with whom we share your data are required to keep your information confidential and use it only for the purposes we specify.

5. International Transfers

Your information may be transferred to and processed in countries outside the UK. When we do so, we ensure appropriate safeguards are in place to protect your personal data in accordance with UK data protection laws.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which we collected it, including to comply with legal, regulatory, tax, accounting, or reporting requirements.

8. Your Rights

You have the following rights under UK data protection laws:

The right to access your personal data.
The right to rectify inaccurate or incomplete data.
The right to erasure of your personal data in certain circumstances.
The right to restrict processing of your data.
The right to object to processing based on legitimate interests or direct marketing.
The right to data portability.
The right to withdraw consent at any time where processing is based on consent.
The right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated.

To exercise any of these rights, please contact us using the details below.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information, please see our Cookie Policy.

10. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children under 18. If we become aware that we have collected personal data from a child under 18, we will take steps to delete such information promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated effective date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]
Address: Casinoways Ltd,
123 Gaming Street,
London,
United Kingdom,
WC1N 3AX

Thank you for trusting Casinoways with your personal information.